We offer a wide range of luxury and aesthetic dog accessories, including collars, leashes, toys, harnesses, bowls, and more. Each product is designed with the utmost care to maximize your pet’s comfort and style, ensuring a premium experience.
FAQ
- What types of dog accessories do you sell at Paws and Biscuits?
- Are Paws and Biscuits products cruelty-free?
- How can I know which size to order for my dog?
- What materials are your products made from?
- How do I care for my Paws and Biscuits accessories?
- How do I care for my Paws and Biscuits accessories?
- What payment methods do you accept?
- Where is my refund?
- What is your return policy?
- Do you ship internationally?
- How can I contact customer service if I have a question or issue?
Our Products
- What types of dog accessories do you sell at Paws and Biscuits?
- Are Paws and Biscuits products cruelty-free?
- How can I know which size to order for my dog?
- What materials are your products made from?
- How do I care for my Paws and Biscuits accessories?
- How do I care for my Paws and Biscuits accessories?
What types of dog accessories do you sell at Paws and Biscuits?
Are Paws and Biscuits products cruelty-free?
Yes, we are committed to ethical sourcing and production. All of our products are cruelty-free, meaning no animal testing is involved in any stage of product development. We believe in kindness towards all creatures, and that philosophy extends to the products we sell.
How can I know which size to order for my dog?
We provide a detailed size guide for each product. Please measure your dog carefully before placing an order to ensure the best fit.
What materials are your products made from?
Our products are made from high-quality, durable materials like Nylon, Neoprene, and cotton and are designed to last. Specific materials used may vary by product, so please check the product description for details.
How do I care for my Paws and Biscuits accessories?
Care instructions vary by product and material. You can find specific care instructions in the product description on our website.
How do I care for my Paws and Biscuits accessories?
Care instructions vary by product and material. You can find specific care instructions in the product description on our website.
Order Inquiries
- What payment methods do you accept?
- Where is my refund?
- What is your return policy?
- Do you ship internationally?
- How can I contact customer service if I have a question or issue?
What payment methods do you accept?
We accept the following credit cards: MasterCard, Visa, American Express and Discover. We only take payment once your order has been placed. We also accept payment by PayPal or Amazon Pay. If you decide to use either of these two methods, you’ll be taken to either the PayPal or Amazon Pay website, where you’ll be prompted to log in and process your payment. You’ll then be directed back to our merchant website once your transaction is complete.
Where is my refund?
We aim to process refunds within three days of an item being returned to us. Please note, however, that your bank may take several days to process the payment back into your account. With that said, please allow up to ten working days after posting the item back to us before getting in touch about your refund. We’ll contact you by email to let you know when your refund has been processed.
What is your return policy?
We strive for 100% customer satisfaction. If you’re not completely happy with your purchase, please contact us within 10 days to arrange a return or exchange. In case of a return within 10 days of purchase, you will be eligible for a 100% refund if the product meets our quality checks.
Do you ship internationally?
Yes, we are pleased to offer international shipping. Please note that shipping times and costs may vary depending on your location.
How can I contact customer service if I have a question or issue?
Our customer service team is here to help! You can reach us via email at (infopawsnbiscuits@gmail.com). We aim to respond to all inquiries within 24 hours.